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Discover whether your program is fully online and what to expect during the learning process.

Are the programs offered by CIFS 100% online?

Find out if there are any additional costs beyond your course fee.

Are there any hidden costs?

Find out how you can securely access your account from any device - anytime, anywhere

Can I log in from different devices?

Learn how to request a refund and review our Purchase & Refund Policy for eligibility details.

How do I request a refund?

Understand how our programs accommodate for users with special needs.

Do you accommodate users with special needs?

Learn when to expect your certificate after completing your course.

When will I get my certificate?

Learn about the skills required to help you complete your course successfully.

What skills do I need to complete a CIFS course?

Understand the technical requirement you need to fulfill in order to complete any CIFS course.

What are the technical requirements to access a CIFS course?

Find out browser and device requirements for accessing and completing our courses.

What devices and browsers are supported?

Learn how to update your account details or retrieve past order invoices.

How can I update my account details or access past orders?

Find answers to our most frequently asked questions about getting started, billing, etc.

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<span style="color: #6073a3">The Canadian Institute of Food Safety, foodsafety.ca and the Canadian Institute of Food Safety logo are trademarks of the Canadian Institute of Food Safety. All other trademarks are the property of their respective owners. Any advice or recommendations should be considered a guide only. For guidance on any issues addressed on this website, please consult your local government agency.</span>

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